Storyline 360 "lagging"

Hi Jake and S, 

I'm sorry for the issues you've both run into with Storyline's latest update. I took a look at saw that Jake also submitted a support case for this (thanks!) and my colleague Ryan recommending running through the repair steps here to fix odd or unexpected behavior. 

He also offered a reminder to work on local project files, which is mentioned as a part of the best practices in this article and that if you're only seeing this on one particular .story file to try out importing it into a new file following the directions here.

Let us know if any of those steps help. 

Jake, if you want to update Ryan he can continue to work with you one on one.

S, if you'd also like to work with our Support engineers please reach out here. Let them know if you're able to go through the steps I mentioned and if you share this forum discussion that'll also help.