Forum Discussion
JakeSamborski
7 years agoCommunity Member
Storyline 360 "lagging"
Having an issue with Storyline 360 since installing an update this morning (1/29).
When editing text, there is a delay between my typing and when the text appears on screen. Same issue with mov...
AshleyT-Pollard
7 years agoStaff
Hi Lauren,
The steps shared previously to conduct the repair and ensure you're following along with those guidelines for working with Storyline files are the starting point. In Jake's case, it was narrowed down to one corrupt slide that he needed to rebuild.
Jo,
There is a lot of crazy weather right now, but luckily our team is distributed throughout the US and globally! Some of us are impacted, so perhaps a little backlog of cases. Not to worry, I see the case you submitted and it's in the right spot. Our team will be in touch as soon as they can. You mentioned the latest update - did you install the update released yesterday?
Related Content
- 10 months ago
- 7 months ago