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WenqingMa-268c3's avatar
WenqingMa-268c3
Community Member
9 years ago

Storyline 360 marker issue

I created a couple of markers to show the popup information (with a title and the contents) and published to html5. When open the page and hover it first time, the marker shows the title with empty content which makes the title out of the position (it supposes to show title only). When click it, it shows both title and contents which is correct. After the first time I hover it again, it back to normal, showing the title without empty contents.

Does anybody have the same issue? Any solution?

36 Replies

  • Hi all!

    I'm reporting back with an update on this bug!  We've released the fix for the issue where title text appears outside of the marker when applying the Grow and Spin animation to the marker!

    You'll find this fix in Update 36 (Build 3.36.21213.0) for Storyline 360! To stay up to date with the newest features and bug fixes, we recommend updating your Articulate 360 Desktop App.

  • I'm still encountering this issue and none of the workarounds helped. Surely thought this would have been resolved 4 years later.

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Welcome to the community, Ryan!

      I see a couple of different issues discussed in this thread, so can you clarify which one you're experiencing:

      • Marker labels are not aligning the title text properly.
      • Title text appears outside of the marker when applying the Grow and Spin animation.

      We'll want one of our support engineers to investigate your project closer, so if possible, can you share your project for testing purposes? We'll reach out via email soon after we hear from you!