Forum Discussion
Storyline 360 new malfunctions
Is anyone else having sudden problems with Storyline. The "Home" tab goes missing about five minutes after opening a file. Also, the trigger-wizard doesn't work. And takes forever to import or save. We're stuck and we have a giant presentation due for a client roll-out tomorrow. Yikes.
2 Replies
Wow. That sounds frustrating. Can you confirm that you are working locally on your C drive? Since you are in a bind and under a deadline, I recommend submitting a case to support
As Ron suggested, you might want to submit a case to support.
Here’s some standard advice that the staff usually offers:
Be sure you only work on Storyline files located on your local hard drive.
Quit Storyline and relaunch it.
If that doesn’t help, try to repair Storyline:
Another option: Revert to an earlier version of Storyline. You can access other versions via the Articulate 360 app.
