Forum Discussion
Storyline 360 on High Resolution Displays (including 4K)
Storyline 360 still appears NOT to support proper display scaling. It looks blurry on my new Surface Laptop (4:3) 2256 x 1504 when display scaling is on (either at 125 or 150%). However other apps ...
Just opened Storyline 360 for the first time on a 1440p laptop screen. Very blurry interface, clearly nothing has been done to address the issue raised by multiple users for several years now. The user still has to go into Windows rescaling settings and deal with a tiny interface.
I have also just checked the roadmap as mentioned above and there is no mention of adding hi-resolution scaling to Storyline. This really adds to the feeling that the software interface is several years behind the times, made for 1080p displays and below only.
I put in a support ticket about the issue a few weeks ago. Articulate's reply:
"We prioritize adding new features by researching our customers’ needs and assessing evolving technology trends. Ultimately, we focus on features that will be most helpful to the largest number of folks. Unfortunately, that means we can’t address all the feature requests we get."
I believe a "large number of folks" have computers purchased within the past five years, meaning their displays are larger and/or higher resolution than the ones Articulate was designed for well over a decade ago. Also, this isn't a "feature request." When you open an app and see it properly, that's not a "feature," that's the ante to be in the game. Particularly, visual design software should look like it's supposed to on a monitor, and it should look its best on the best monitors. It's quite telling that out of scores of apps on my computer, Articulate Storyline 360 is the only one I have this problem with.
