Forum Discussion
Storyline 360 on High Resolution Displays (including 4K)
There's a whole host of other issues that Storyline has with relating to certain monitors or at least I presume that is the cause of these other issues. The issues include:
1) Eyedropper color picker does not align to where the actual cursor is on the screen making it impossible to actually find the color you want on screen. I think this is specific to when you have a hi-res monitor combined with a laptop screen to the left or right of it. No other programs including PowerPoint or Snagit have this issue in the exact same configuration.
2) Minimizing the window to the taskbar and then selecting it on the taskbar again always results in it being in a windowed state instead of the previously maximized state. Again, no other programs on my computer experience this issue.
3) When publishing, if you click View Project without having a browser window already open, the entire browser window that opens is blurry, very similar to how the entire Storyline 360 interface looks. If you then open a new tab and go to a different website, everything is blurry! If however you click 'Open' instead of 'View Project' and then manually open the story.html file in your browser, everything is as sharp as can be.
Articulate needs to fix these issues pronto. If it wasn't for the blurry storyline interface, I wouldn't need to use reading glasses.
- JoseTansengco5 months agoStaff
Hi Mike,
Sorry to hear that you ran into these other issues. I opened a support case on your behalf so we can get you in touch with our support engineers who can help troubleshoot the behavior. Please keep an eye out for an email from our team!