Forum Discussion
Storyline 360 on High Resolution Displays (including 4K)
Storyline 360 still appears NOT to support proper display scaling. It looks blurry on my new Surface Laptop (4:3) 2256 x 1504 when display scaling is on (either at 125 or 150%). However other apps (Microsoft PowerPoint etc.) are fine.
Switching to native resolution makes it all much sharper but the UI is too tiny for comfortable working.
I'm about to buy a 4K monitor and am concerned that Storyline will be unusable on it (i.e. blurry). Any guidance on where Articulate are at with display scaling and high resolution displays generally? We are seeing more and more of these displays.
56 Replies
With all the frustration I have had with Articulate issues, and this display resolution issue being a big one, I have decided to move away from Articulate by the end of the year, which will give us time to transfer content out of Storyline to another authoring tool.
There are many modern tools out there that have exact same & better capabilities (ispring suite being one of them) that support 4K displays and biggest of all, a better support & customer success team.
Thank you Articulate for stop innovating and not listening to your community and users.
Interesting, thanks for the suggestion. I looked at ispring suite but found
it is an add-in for Powerpoint, which I don't have. What are the other
modern tools you mentioned that you could also recommend?@Mark they have a software app that you can download, very similar to Storyline 360 in terms of the interface, which also installs the add-in for PowerPoint, but you can work off the app instead of PowerPoint, just like with Storyline: https://youtu.be/4-CF5RNNxOI
Easygenerator is another one but online tool only I believe, which might be great so you can develop courses on a Mac.
More on e-learning authoring tools: The Best eLearning Authoring Tools (Top List 2022) - eLearning Industry
We had at our Universities 9 seats of Articulate360. Due to things as mentioned here internally was decided to phase it out as there doesnot seem to be any improvement on a lot of things asked by customers... or maybe just communicating badly. So we downsized this year to 2 seats...
Sadly, I have decided to do the same as the above colleague (Math Notermans). It has been two years since I have posted about this issue on this forum, and given that Articulate has not prioritized something as basic as 4k screen support, I will not be renewing our multi-year contract. Instead, I will be switching back to Captivate. It's a shame, but I cannot justify spending money on a product that does not even have a plan to support something as basic as industry-standard displays.
I'm with Jeff Laguna and Math Notermans. This will be my last year with Articulate. I've spoken up about several issues that have never been fixed (the Replace Text as You Type that never works with custom words, blurry previews, and this high-resolution issue are at the top of mind right now, but there are others).
People mentioning abandoning Articulate is what might finally get them to take this request seriously because you know they don't want to lose that money. I wonder how many potential customers they lost out on because they don't support 4k. How many serious photographers, graphic artists, and content creators don't have a 4k monitor these days? 4k is industry standard now, it's a basic feature. Think of Articulate as a car manufacturer who, in this day and age, still doesn't provide cruise control in their cars. Cheers to all.
Same issues, just bumping this to keep it on their radar. They clearly have no idea what actual devs need/want, or do but dont want to put in the work to do it. 4k monitors issues were reported 8 years ago..........
Hello, I understand you're currently working on IA, and that's great to me, but please, it really would help to have proper scaling on a 4k screen. At 150% it looks blurry and at 125% it strains my eyes like hell.
Hello, is there any update on this issue? Storyline looks so blurry compared to all other applications on my computer, with or without a high-resolution monitor. Could you please make this a priority as it affects on usability a lot.
It's been 4 years, is this still a feature that is being considered? Developing on a 4k screen feels like I'm working at 1080p.
Agreed. Is this even being worked on? A reply would be nice.
Any update on this would be nice. There hasn't been an update on this in quite a while, other than the feedback being passed along. I'm stuck choosing between using a smaller 2K screen that is crowded with all the Articulate windows, layers and timeline... Or dragging it to my 4K monitor and the program looking like it is 720p.
