Forum Discussion
Storyline 360 on High Resolution Displays (including 4K)
Storyline 360 still appears NOT to support proper display scaling. It looks blurry on my new Surface Laptop (4:3) 2256 x 1504 when display scaling is on (either at 125 or 150%). However other apps (Microsoft PowerPoint etc.) are fine.
Switching to native resolution makes it all much sharper but the UI is too tiny for comfortable working.
I'm about to buy a 4K monitor and am concerned that Storyline will be unusable on it (i.e. blurry). Any guidance on where Articulate are at with display scaling and high resolution displays generally? We are seeing more and more of these displays.
56 Replies
So when is the support for 4K displays coming? Although storyline is fine on a 2560x1440 resolution, all my other apps are not. It is ridiculous that I have to update my resolution just when working with articulate. It is becoming frustrating to a point that I'm already exploring authoring tools from other companies.
Agreed, @Dishant. @Leslie: Do you have an update on forthcoming 4K display support?
Hi Dishant and Jeff,
Thanks for the follow-up! This feature hasn't made it to the top of our roadmap, but we have a report of folks who have requested it, and I can add you to that.
I appreciate you sharing the additional insight with the resolution differences between apps and will be sure to include this pain point as we push for this request!
Thanks Ren. Yes please add us to that. Also do you post a public version of you Roadmap somewhere so we can see what is at the top?
Ren Gomez
Hi Ren, please add me too to this list. I already have a 4K monitor (I should have checked if SL supports it before buying it, but I couldn't imagine this wasn't the case). I must say it is really hard and painful to work on SL with it now.I think this should be top priority! Most designers/content creators/elearners in 2021 are using 2k/4k displays. We have to work with other software packages (Premiere/3D/After affects etc) that require high resolutions with an ever growing demand for 4k output to a many platforms. Please get this fixed.
Hi Dishant,
We do have a Feature Roadmap showing some of the features we are working on next.
Same issue. I had been using a HD ready display (1366x768), however my recent purchase with a HD display (1920x1080) had that sort of blurrines with the whole player setup which was odd all other applications UI was crisp and clear. Hope it gets fixed soon. It doesn't looks great while working.
Same. Such a bummer to buy a powerful machine with a 4k monitor, to design stunning courses on a scaled down display because of the authoring tool's limitations... I have a laptop with a 4k OLED screen that is geared down to 1920 because I use SL daily and can't work in the 4k view layout with the microscopic text.. Been asking for this in support tickets for years now......
Yes, please prioritize this, @articulate. We are not asking for something extraordinary like 8k display support. 4K is nearly standard on any decent computer now, and you guys are falling behind on this.
I also have a 4k monitor! This resollution will be the norm very soon for most designers/elearners so Articulate must get this support sorted asap! The image quality looks awful on my £1000. monitor.
Another addition to the call for a need to fix this - as a matter of priority.
Like working with frosted glass in front compared to other apps.Can you update us, please? I've searched, it's been 3/4 years
Yes, please add this soon. I just switched from Mac (With virtual machine) to Windows only, thinking SL3 would look super sharp, finally. It actually looks worse than running SL3 on Mac Parallels with Windows. Spent several thousand dollars for a downgrade.....
