Forum Discussion
Storyline 360 preview and publish freezes on load screen
Hi Donna and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know that you're running into a similar problem.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
Let us know if you need any further assistance.
Hello Leslie,
I did not have this issue with the file before. I made minor changes and now can no longer Preview or Publish it.
I am not having issues with other files.
I imported it into a new a new course and still having the same issue.
Will try the repair option next.
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Donna Cotton | Lead Instructional Designer | 661.483.3006
41551 10th Street West | Palmdale, CA 93551
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