Forum Discussion
Storyline 360 project won't publish
All of a sudden I'm getting multiple crashes when trying to publish. Getting the error that something went wrong, Storyline may not continue, what was I doing at the time of crash, etc.
I tried exiting SL and restaring. Tried creating a new project and importing the old into it. Nothing works.
Hours of work went into this and I have to demo it tomorrow.
What's going on? BTW - I installed the latest updates this afternoon. Before this I had no problems.
52 Replies
Hi, Rick.
I'm sorry you're experiencing errors in Storyline!
Did you try Leslie's suggestion above to repair Storyline 360?
If a repair doesn't solve it, please reach out through a case so we can investigate what's happening.
I have the same issue. I have reinstalled storyline. I have imported to another project. I have submitted a case and still got no solution.
Hi Stuart!
Sorry to hear you are also experiencing issues getting your Storyline 360 courses to publish. Thank you for sharing the troubleshooting steps you've tried so far!
Great call on opening a support case! I see you've connected with my colleague Carlo. You're in great hands working with him! It looks like Carlo replied to your e-mail with some feedback and troubleshooting steps to try. I'd suggest giving those a shot to see if that does the trick.
We'll continue this conversation over in your support case.
