Forum Discussion
Storyline 360 takes longer to save the recordings
Greetings,
I am using Storyline 360 recording feature. We will be creating simulations later using those recordings. The average and ideal time to save a 20 minutes recording for Storyline 360 is somewhere around 20-30 minutes. I believe that Articulate 360 is ideally behaving the way it should be and the 20/30 minute saving time is something that is concerning and needs to be optimized. Please let me know if there is anything that can be done to reduce the saving time.
P.S. I have an ideal specifications machine running on an supported hardware and operating system with all the latest OS and Articulate 360 updates installed. I have 8 Gigs of RAM which is sufficient to manage.
Greetings!
I also wanted to know how many recording sessions we can have in parallel? i.e. started the 1st storyline recording. While it is inserting in storyline started the 2nd instance and started recording screen with 2nd storyline (1st is inserting the video to storyline in step by step slides). I tried 2 instances. Sometimes it works fine. Sometimes the 2nd instance crashes.
Please let me know. Thanks!
Hello Ajinkya!
I understand that saving the screen recordings is taking longer than expected. Are you saving your project locally? If not, that could be causing the delay. Additionally, we recommend working with one screen recording at a time to prevent crashing.
Hello Lauren,
Thank you for your reply. Yes, we are saving our project locally. Is there anything else that can be done to speed up the saving time?
Please let me know. Thanks!
Hi, Ajinkya.
Thank you for the additional information!
I want to connect you with one of our support engineers, so I opened a case on your behalf. You should hear from our team soon via e-mail.
