Forum Discussion
Storyline 360 to 3 compatibilty.
I have Storyline 360. I need to share a file with somone who only has access to Storyline 3. Yes, I know it is no longer updated, but that is the only option right now. I have never added any backgro...
Hello, I was wondering if there has been any fix or workaround for this issue? We are facing the same problem. We use some Articulate 360 licenses and a few Storyline 3 licenses. We have noted that when we open a module created with Storyline 3 in Storyline 360, do a minor edit, and save it, it will generate this error when we try to open it again with Storyline 3. We have not added any background music at any time.
Hello ErickYaker​,
Thanks for reaching out!
- Just to confirm, are you working and saving your files locally?
- What is the error message your team is receiving when trying to open the project file? Feel free to share a screenshot or screen recording with us.
- Is this happening with more than one project file, or just this one?
We'd be happy to take a closer look at your project file that's affected to see if we can experience this behavior on our end. You can share your file in this thread or privately in a support case.
Looking forward to hearing from you!