Forum Discussion
Storyline 360 unstable
I'm having some significant issues with Storyline 360, it is crashing frequently and/or freezing. I'm on the latest version and running windows 10 v 1909 build 18363.1443.
Was this resolved? I am having similar issues. My system totally freezes when developing and I must perform a hard restart as I cannot even bring up the Task Manager.
- it does not appear to be tied to any particular task.
- I have tried not running other applications at the same time, but it is still happening.
- It is occurring on my work laptop as well as my personal laptop (both used from home) and with multiple projects.
- Not sure if it is related, but I recently had an issue with my audio file corrupting. Case #02872434: Incorrect audio
- Working on files locally.
My personal laptop is more powerful than my work laptop, so the following info is for that device.
- Storyline 360 v 3.54.25674.0
- Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.60 GHz
- Installed RAM: 16.0 GB (15.8 GB usable)
- Operating System: Windows 10 Home addition; v 21H1
- Browser: Google Chrome Version 92.0.4515.159 (Official Build) (64-bit)
Any insight would be greatly appreciated!
