Forum Discussion
Storyline 360 unstable
I'm having some significant issues with Storyline 360, it is crashing frequently and/or freezing. I'm on the latest version and running windows 10 v 1909 build 18363.1443.
Hi, Glenda.
I'm glad Cynthia was able to give you some tips and suggestions received from our support team! If those don't work for you, please reach out through a case so our engineers can help you troubleshoot.
Your support team gave me step-by-step for the uninstall, cleanup, reinstall - I think you should post the link to the "clean-up" program that wipes all Articulate registry items. This step was critical. The multiple saves, saves as, and save as a template etc, was my trial and error and could have been overkill so I don't want your support team blamed for all those extra steps.
Cynthia Manika
Senior Computer Applications Instructor
