Forum Discussion
Storyline 360 video Trim not working
I'm trying to trim the beginning of an mp4 file, but nothing happens. What am I doing wrong?
Hi Alison,
I tried replicating the behavior you encountered on my, but I was unable to do so using one of my video files.
I'd like to ask a few questions to help clarify your experience:
- Are you able to replicate the behavior using any video file? Or is the behavior isolated to one specific video file?
- Are you working locally when making edits to your video?
- Does doing a repair of your Storyline 360 installation make a difference?
If the issue persists across all video files, and after you do a repair of your installation, reach out to our support team here for further assistance.