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ChetPoulton-c41's avatar
ChetPoulton-c41
Community Member
7 months ago

Storyline 360 x64 will not launch

Has anyone experienced this recently? I try to launch Storyline and the initialization screen appears for about 5 seconds and then disappears. Nothing opens.  I've tried restarting, logging out and ...
storyline 360
ChetPoulton-c41's avatar
ChetPoulton-c41
Community Member
7 months ago

Gary,
Thank you for your suggested fixes. Unfortunately, the University I work for does not allow me Administrator privileges so I can't choose "Run as Administrator" without getting a security warning. The same issue arises when trying to clear temp files. I'll have to submit a request to my administrators to see if I can get some assistance with this. If they can't find a solution, I'll have to give Support a ring!

Thanks again!

  • SimonHouse-c326's avatar
    SimonHouse-c326
    Community Member
    1 month ago

    Hi ChetPoulton-c41

    Did you get this error resolved? I appear to have the same thing happening to me currently.

    Thanks

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      1 month ago

      Hello SimonHouse-c326, 

      I see that you've opened a support case and that you are working with my colleagues Enelluar and John. You're in excellent hands! 

      John will be reaching out to you shortly via email. We'll continue the conversation over in your case, so everything is in one spot!