Storyline adaptive video quality

Hello Richard, 

Thanks for reaching out! These are all great questions regarding Storyline 360's adaptive video quality. This article explains helpful references to give you an idea of how the feature functions: 

• Storyline 360: Streaming Video

Additionally, I went ahead and opened a support case on your behalf so we can have our support team address each and everyone of your questions. You're in good hands, and our expert team will be in touch shortly via email to help you out!