Storyline audio not playing properly on random slides

Hi,
We have developed a Level 3 course with a duration of 30 minutes. After publishing the course, I reviewed it using the review link.

However, after approximately 40% course completion, I am facing an audio synchronization issue. The content and audio are not playing properly.

I verified the source file, and the synchronization is correct. It is also working fine in the preview mode. The issue occurs only in the review link.

I have used March 17- 2026 version and the latest April 28 - 2026 version, I started facing this audio synchronization issue in both versions.