Forum Discussion

MarcelaMende220's avatar
MarcelaMende220
Community Member
3 years ago

Storyline Block: How to clean up the border on videos?

I have inserted storyline blocks in my rise project but have the video preview has a black border? I have filled the box in Storyline, but once published and uploaded it still has a black border. I ...
rise 360
MarcelaMende220's avatar
MarcelaMende220
Community Member
3 years ago

Hi Hazel, 

I have changed the settings on the player but it's still showing the black border?

Any other suggestions... 

Thank you!

CNavarro's avatar
CNavarro
Former Staff
3 years ago

Hi Marcela,  I tried uploading a sample video both into a Storyline block and video block, and my video didn't have the border as seen on your screenshot. We would love to take a closer look at your Storyline file. You can send the file here. Our support engineers are ready to help.