Forum Discussion

JamesWHenry's avatar
JamesWHenry
Community Member
3 years ago

Storyline block in Rise Course - starts with black 'play' screen

Hi all. I have a Storyline drag and drop activity which is successfully imported into a RISE course as a block.  One small issue is that in its initial state on RISE it appears as a black screen w...
rise 360
DebraMcClure's avatar
DebraMcClure
Community Member
3 years ago

Hi Everyone, 

I am new to Storyline and having the same black screen launch problem in Rise 360 when using Storyline blocks. However, there is a little box in the Player that allows you to select the first slide as a cover photo. I still get a black border even when changing the background color in the Player, but it's somewhat better. I tried the solution above and couldn't get it to work to start a quiz. 

Best regards,

Debra

  • Chris-Santos's avatar
    Chris-Santos
    Staff
    3 years ago

    Hi Debra,

    Can you send us a screenshot of the Storyline block in Rise?  Despite the black border, are you already seeing the slide itself instead of a black screen?

    • DebraMcClure's avatar
      DebraMcClure
      Community Member
      3 years ago

      Hello,

      Sorry about that. Screenshots are attached. V2 is the best I could do to solve the
      problem. Thank you!

      Best regards,

      Debra

      McClure Technical Writing
      http://www.mccluretechnicalwriting.com

      • KarlMuller's avatar
        KarlMuller
        Community Member
        3 years ago

        Hi Debra,

        Note that when you reply to a forum post by email, the image attachments are not posted to the forum.