Forum Discussion
Storyline block issues
I am creating a rise course and I created a character chooser in Storyline to insert as a Storyline block. However, I'm running into some issues that I hope someone can clarify.
On my mobile: 1. ...
Hi, everyone!
I have some great news to share!✨
We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:
- Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.
To take full advantage of this feature, please update Storyline 360 to the latest version.
If you have any questions, please let us know and we'll be happy to help! You can reach out here or privately in a support case.
Hi,
I have created some Stroryline files with character interactions and added these blocks to my Rise course. When I review my course, everything is fine, but when I upload the course to my LMS then character interactions act weird, for example when character is changing the state (pose and expression) it is loading quite slowly new pose and expression, usually it has been very smooth.
Any idea what might cause this error?
Best regards,
Sandra
Hi Sandra! That behavior with your Storyline characters is unexpected. Could you connect with us by clicking here? You can privately share your course, and we'll troubleshoot to find out what's happening!
Hi Crystal, I submitted a case some time ago. Haven't heard back anything. Is it possible to check the status?
Thank you!
Hi Sandra! Oh no - I don't think the case came through. I've created one for you, and you should get an answer from us within a business day!
