Forum Discussion
Storyline block load time in Rise
What influence the load time (by the viewer) of a Storyline block in Rise? I noticed in the preview, sometimes a simple Storyline block, consisting only one slide and several shapes with drag and dr...
Any update on this issue? It is extremely jarring for the user to see a loading screen for up to 10 seconds! I have published all my storyline blocks at the lowest possible image/video quality and this issues is still persisting. It makes the feature practically unusable. @LeaAgato, it is unreasonable for us to ask users to clear their browser cache or disable any of their browser extensions before launching a course.
Hi Zev. Sorry, you are experiencing this issue. I can see that you chatted with Lejan, one of our support engineers. If you still need help with this, feel free to respond to Lejan so he can continue looking into this.