Forum Discussion
Storyline block load time in Rise
What influence the load time (by the viewer) of a Storyline block in Rise? I noticed in the preview, sometimes a simple Storyline block, consisting only one slide and several shapes with drag and drop, but it takes a while to load. Is that the internet speed, or there is something in the design that I can do to 'lighten' the load time?
I am not sure if this is a Rise question or Storyline question.
16 Replies
Hi Articulate
It seems this issue hasn't been resolved? Has anyone found a workaround?
Hi Jeanne,
I'd recommend testing your course on different devices, such as on another laptop, or your mobile phone. If the behavior only occurs on a few devices, try clearing their browser's cache to see if this helps. If the loading issue can be observed on all of the devices that you test your course on, open a support case here so we can take a closer look at what's happening.
I am having the same issue of Storyline blocks being very slow to load in a Rise course. I have published them to Review 360 to load into Rise. Is there a better way to load them into Rise so that they load quicker?
Hi Heidi!
Sorry to hear Storyline Blocks are loading slowly in your Rise course!
I see that you've already opened a support case, being handled by my teammate, Mick. He should be connecting with you via e-mail shortly! We can continue troubleshooting through your case to keep all information in one spot.
