Storyline Blocks in Rise - don't reset

The problem may not be with your Rise course but actually in your Storyline file.  Two settings you may want to check in the Storyline file: 

(1) Do you have the Storyline course player set to "Resume?"  This setting will allow the user to pick up where the user left off instead of starting at the beginning.  I created a separate course player for my Storyline segments I plan to include in my Rise courses and turned it off.  My Storyline segments are short so turning off the resume feature doesn't cause too much rework for my learners.

(2) On each Storyline slide is a slide property called "When Revisiting."  The default is "Automatically decide."  If you want a user to be able to completely start over, you may want to change this setting to be "Reset to Initial State" on each slide.  This will provide the same experience every time the learner takes your course.