Forum Discussion
Storyline blocks not appearing /functioning properly in Rise
I have a related issue, I think. Since a few days ago, anytime I add a storyline block to Rise, it appears as a black screen with the title and a play button. In the last few courses I built, the storyline screen displays. This is definitely my preference and expectations, it doesn't feel very integrated to have this funky display rather than the default first screen, and it disrupts the user flow. I have updated storyline with no positive changes....is there a setting I am missing?
Please advise, thanks!
- Renz_Sevilla4 years agoStaff
Hi Suzanne, thanks for reaching out! Does your Storyline course have media such as a video on the very first slide of the course?
If you're having trouble checking, can you please send a copy to us privately and submit a case here?- SuzanneDavies-d4 years agoCommunity Member
I have video on the 2nd slide of some of these, and no video on the others,
but audio.Here are 2 samples to check if possible?
<goog
- SuzanneDavies-d4 years agoCommunity Member
I have video on the 2nd slide of some of these, and no video on the others,
but audio.Here are 2 samples to check if possible?
<http://goog
- Renz_Sevilla4 years agoStaff
Hi Suzanne, looks like you tried sharing something with us that didn't go through. Could you please send it to us privately by submitting a case here?