Forum Discussion
Storyline: Can Not Open File Since Upgrade
I am presently using Storyline 3. I just uploaded and installed the latest version. Now, I am unable to open my project. A "Text Autofits Improvements" message keeps appearing. I have tried reinstalling old versions of Storyline and I still get this message. Please help immediately since I am in the middle of this project. Thanks.
Hi Ladd, I too have the same error message and am desperate for some help. Will appreciate if someone will be able to advise on this!
Hi, Ladd and Hui.
Thank you for reaching out, and I'm sorry you're experiencing this error!
Please confirm which version of Storyline 3 you are using, as we released the fix for this issue on Update 17.
If you're on an earlier version, you'll want to update Storyline 3 to ensure you're using Build 3.17.27621.0.Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.Glory be to God! The version 3.17.27621.0 (Update 17) that was made
available on April 19th works. No more message! File now opens! Heart
attack averted. 👍Thank you so much.
- Ladd
