Forum Discussion
MCostaStienstra
4 years agoStaff
Hi, Agata.
Thank you for reaching out! I'm sorry to hear you're having trouble downloading a template from the Content Library.
Are you able to download a different one, or do you get the same error when choosing any of the templates available at the Content Library?
Please take a look at the article below, and let's start by checking the network endpoints and ports listed here:
If you are still having problems after adding those to your allow list, I'd encourage you to open a support case with our engineers so we can see what's going on.