Hi Grant,
Happy to help!
It looks like your network settings isn't properly configured to allow connections to the endpoints needed by Articulate 360 to run properly. You'll need to reach out to your IT staff and have them make sure that you can connect to the endpoints in this article:
You'll need to be able to connect to these endpoints when working with or without a VPN connection. If you're IT staff has already added the endpoints to your network configuration's allowlist, please open a case with our support team here so we can take a look at your installation's diagnostic logs to figure out what's happening.
