Forum Discussion
Storyline Course - Moodle 3.10 - Video in activity not loading in safari
Dear Community,
We published a storyline course as a scorm package for moodle. When I want to watch the course it stops as soon as it reaches the slide with a video. A loading cycle of death appea...
Good Evening,
After some further tests I got some results:
Scenario 1:
I tried to upload the articulate scorm package to scormcloud with the setting Jürgen mentioned. I had to remove some slides because of scormclouds 100mb restriction.
After I deleted 2 scenes I was able to upload the package - and everything seems to work.
Scenario 2:
I uploaded the same scorm package to our moodle instance - everything also worked fine.
Scenario 3:
So I tested the previous version of the scorm package again, and its not working again. Frankly, everytime I try to load the scorm package one file of the scorm package seems to load endlessly. In my latest test it was the analytics-frame.html file. Even though the file is not that big it just never finishes loading.
So after all these 3 scenarios I can just tell I probably need to check the slides I deleted - but I would like to know why it is not working only in safari. Its working completely fine with firefox and chrome on my Mac.
Does anybody have any hint for me why Safari is so special?
Cheers
Torsten
Hello Torsten,
Happy to help!
Based on the testing that you've already done, it sounds like there's a chance that the issue might be specific to your LMS. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We have access to both Mac machines and a SCORM Cloud account that has no file size restrictions, so we should be able to test your course to see if the behavior has anything to do with your project file, or if the behavior is only happening when your course is uploaded to your LMS. We'll delete it when we're done!
