Storyline Course stops in Chrome

Hi,

The course is being hosted on our LMS. I have tested it also in SCORMCloud. It reacts the same way in both environments.

Unfortunately, we don't have access to the .story file. The person that built this course did not update our archive & has left the company, and all we have right now is the published package. We do have his laptop but I believe it was ghosted before we could get to it. For that matter, the only real issue we have right now is that an audio file stops playing back, but only in Chrome. So for now we are going to recommend that our users view in Internet Explorer, where it does work correctly. This course is due for an update, probably in December, so in the meantime we'll just handle it like this.

I did find out in the meantime that we have a service agreement with you, so if I run into a sticky wicket I'll be back. I've managed to fix two out of three issues in the last week by using common sense and using processes of elimination.

Thanks,

Mark Ramsey
Media Production Specialist
616-802-1125 (Direct) 400-1125 (Internal)
269-908-9726 (Mobile) 616-776-3690 (Fax)
mramsey@bdo.com

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