Forum Discussion

MayaYifat-527dc's avatar
MayaYifat-527dc
Community Member
3 years ago

Storyline cover image not showing in Rise

Hi,

I have noticed that recently when I publish a Storyline course into Rise it no longer shows the cover image that I have selected for the SL course. Rise starts playing the first slide right away.

I do this integration a lot in the courses I build and it used to work fine, even when I publish from SL without a player. Perhaps one of the recent updates affected this functionality?

Attached are images of:

  1. Cover image selected in SL
  2. The published SL in Rise that starts automatically from the first slide, not showing the cover image

Insights appreciated!

Many thanks,
Maya

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Maya.

    Thank you for reaching out!

    Do you have audio or video on the first slide of your Storyline project? If you don't, the expected behavior is that it should autoplay in Rise 360. If the first slide contains media, see below:

    In what browsers do Storyline blocks autoplay?

    At this time, Storyline blocks that contain audio or video in the first slide autoplay in Firefox and Microsoft Edge. They don't autoplay in the latest version of Chrome or Safari, or in mobile browsers.

    Are you experiencing something different?

  • MayaYifat-527dc's avatar
    MayaYifat-527dc
    Community Member
    3 years ago

    Thanks Maria,

    I didn't realize this happened when I removed the audio...now it seems to work OK and not autoplay in Rise. WITH the audio, so the opposite of what is stated above.

    Storyline blocks that contain audio or video in the first slide autoplay in Firefox and Microsoft Edge

    So While I am confused it seems like my issue is solved. Is there a way to put in a request to not have anything autoplay? It's not a good user experience. Thanks for the quick assist! Much appreciated. 

  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    3 years ago

    Hi, Maya!

    I'm glad Maria was able to solve your issue! Whenever you have an idea that you think will improve one of Articulate's products, you can submit a feature request! Here is the link.

    Thanks again for reaching out!

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