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AdrianM_SovaMIX's avatar
AdrianM_SovaMIX
Community Member
1 day ago

Storyline crashes on Ctrl+C / Ctrl+V between projects on Windows 11 ARM

Hi,

is anyone using Articulate Storyline on Windows 11 and experiencing this issue?

 Problem

When copying elements between two projects:

Ctrl + C → switch project → Ctrl + V

Storyline crashes instantly (no error message).

This happens especially with:

  • buttons / triggers
  • full slides
  • more complex elements

What I tested

  • different projects (small and large)
  • running as administrator
  • different ways of opening files

no improvement

Questions

  1. Has anyone found a stable way to copy between projects on ARM?
  2. Is this a known issue related to emulation?
  3. Are there any plans for native ARM support for Storyline?

Right now, emulation works, but in real production scenarios it seriously limits usability.

Thanks :)

7 Replies

  • First thing I'd try is reinstalling Parallels Tools. For whatever reason, that helps when I'm having any issues with my Windows install. 

    Are you able to drag files from either your Windows desktop or Mac desktop into Storyline? That works similarly to copy-paste so it's another thing to try.

    If nothing helps, please open ticket with us https://access.articulate.com/support/contact We support VMs with Storyline and have some folks who can uncover what's going on.

  • AdrianM_SovaMIX's avatar
    AdrianM_SovaMIX
    Community Member

    Thanks for the reply, but in my case it’s definitely not a hardware limitation.

    I’m running this on a Snapdragon X Elite device with 32 GB RAM and 1 TB SSD, so performance-wise it’s more than capable. The issue seems clearly related to the fact that Storyline is not a native ARM application and relies on emulation.

    I understand the recommendation to use Import Slides, but in real-world workflows this is significantly more time-consuming and not practical when working with smaller elements frequently.

    Also, if Articulate already has experience improving performance on ARM, I’m wondering why this hasn’t been addressed more fundamentally. For example, allowing the application (even under emulation) to run as a single environment instead of effectively handling multiple instances/windows separately, which seems to increase instability.

    At the moment it just doesn’t feel like a smooth or production-ready experience - it would be great if basic operations like copy/paste between projects could work reliably without needing workarounds.

  • It maybe a limitation of your Machine, I run it on a Mac and can copy and paste easily between slides, so copy and paste on ARM does work. Articulate did some work in the last few years to improve performance on ARM.

    The original storyline did not support copy and paste between slides, the best practice for adding slides from other projects is to always use import and I would never copy and paste complex elements in particular those that include triggers with variables attached.

  • AdrianM_SovaMIX's avatar
    AdrianM_SovaMIX
    Community Member

    Thanks for the suggestion, but unfortunately this isn’t very practical for day-to-day work.

    Using the import function every single time is quite slow and becomes cumbersome, especially when you need to move smaller elements frequently between projects. It significantly disrupts the workflow compared to simple copy/paste.

    That’s why I’m trying to understand if there’s a more efficient workaround — or if this is a limitation of running Storyline on ARM at the moment.

  • Best way to work between storyline projects is to use the import function from the file Menu, I will leave Articulate to answer the question on ARM support