Forum Discussion
JanineVanDerMee
5 years agoCommunity Member
Storyline crashing when I publish
Hello Since yesterday, every time I try to publish a storyline file, it crashes. It is not limited to a single file. I have tried multiple files and they all crash at the same point. I have alrea...
FredericLebl930
4 years agoCommunity Member
Hi guys, I have a quite similar problem here. The application closes suddenly during publishing. It is inconsistent (sometimes it works, sometime it won't) and no regard if it is for the web or Articulate Reviez, or if it a slide, scene or whole project.
Please let us know if you find any solution to fix this.
Clara_Suntinger
4 years agoStaff
Hi Frederic!,
I'm sorry to hear Storyline keeps crashing when you try to publish! Since this is occurring over several different outputs, and not just one, here are a few tips that may help:
- Check that the files are saved locally. If not, save them to your C drive and then give it another try.
- Check out these steps on how to resolve erratic behavior
- A repair of Storyline may be our best bet here if none of the above work
If you still need assistance, please feel free to contact our support team directly and share the troubleshooting you have tried.