Forum Discussion
Storyline crashing when inserting video
Storyline crashes when I try to insert a video. Video does not insert and 'something went wrong' dialogue appears. Happens on all projects and on a new project with just a single slide. Can anyone h...
Greetings, Matt!
Sorry to hear that you're coming across this issue after inserting videos in your Storyline projects. I recommend checking the supported video formats through this article.
Additionally when creating, editing, and publishing Articulate Storyline courses, be sure you're working on your local hard drive (typically your C: drive).
Hope this information helps you.