Forum Discussion
Storyline crashing when inserting video
Storyline crashes when I try to insert a video. Video does not insert and 'something went wrong' dialogue appears. Happens on all projects and on a new project with just a single slide. Can anyone h...
Hi Adith,
Thanks for reaching out and sharing what you are experiencing with your files.
Since you're mindful of your file size and you've already done a bit of troubleshooting, I've opened a support case on your behalf so that you can work directly with one of our support engineers.
You should be hearing from someone soon.