Forum Discussion
Storyline crashing when inserting video
Storyline crashes when I try to insert a video. Video does not insert and 'something went wrong' dialogue appears. Happens on all projects and on a new project with just a single slide. Can anyone h...
Hello Jennifer, and welcome to E-Learning Heroes. 😊
Thank you for reaching out and sharing what you are currently experiencing.
I'm curious if the issue happens in any course you are working on or just this particular one?
- If you cannot re-create the issue in a new course, I recommend importing the file into a new one and proceeding.
- If it's happening in any/all files, you should conduct a repair of your software.