Forum Discussion
ChrisPim-f7a22b
4 years agoCommunity Member
Storyline crashing/closing when Update reminder pops up
Recently Storyline randomly closes (without saving/backing up) when the update reminder pops up in Windows...anyone else experiencing this? It has happened twice today!
ChrisPim-f7a22b
4 years agoCommunity Member
No, I am stuck on a much older version because of an unresolved bug from December 2020.
The 2 times it happened yesterday were each followed almost immediately by the reminder to upgrade the version.
- LaurenConnelly4 years agoStaff
Hello Chris!
I can understand how frustrating this must be! I'm sorry for the trouble. I've opened a case on your behalf so that our Senior Support Engineers can work with you directly to find the most effective path forward.
You'll hear from their team shortly!