Forum Discussion
SarahGuest
2 years agoCommunity Member
Storyline Email Links not working when viewed on mobile
I am having the same issue that is discussed in this thread: email links on iPhone not working - Articulate Storyline Discussions - E-Learning Heroes
Has this bug been fixed? It looks like this wa...
KellyAuner
2 years agoStaff
Hi Sarah,
Welcome to the E-Learning Heroes community!✨
I understand you're experiencing an issue with email links not working correctly when viewing your course on a mobile device. I'm happy to help troubleshoot and have a few clarifying questions to start.
- What mobile device are you using?
- Did you publish your course to Review 360 similar to the user in the other discussion you referenced? If so, have you tried publishing for web distribution?
- Is this happening with one specific course or multiple courses?
If you're comfortable sharing your file, I'd be happy to conduct further testing to narrow down what's going on. You can upload it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete!