Forum Discussion
Storyline Embedded in Rise Publish to SCORM Error Publishing in Cornerstone
I have a Rise course that includes a brief interactive Storyline simulation with some minor branching.
I was able to export the Rise Page to Scorm 1.2 successfully.
Then, using Cornerstone's course publisher, I get the error "Error in Upload" with no additional feedback.
Has anyone gotten a Rise Page with Storyline to work successfully as a SCORM file in Cornerstone?
Hi Lynn!
It looks like Karen encountered a similar problem here in this thread, and she resolved it by deleting a duplicate javascript file in the output:
For others, if you have embedded a Storyline block there is a duplicate javacsript file in the output, delete one of them and then Cornerstone accepts it.
file is 'player-interface.js'
found in zippedfolder /scormcontent/assets/[folder with random 16 char name/
Give it a try, and let us know if that solves it!
Hi Lynn,
We released a fix in Rise today to resolve the issue where you may see a double player-interface.js when exporting a Rise course with a Storyline block. Please export your course again and let us know if you run into any problems uploading to your LMS!
I am getting a "CRITICAL ERROR" during upload when I also am exporting Rise with a Storyline block. My latest update was on 5/9/2018. Please advise.
Hi Jean,
It looks like you're working on this issue with Renato, and he advised connecting with your Cornerstone LMS team to take a look since that's where the error is occurring.
Please let us know if you need anything else!
I recently had a similar issue importing a course into our LMS. After much trial and error, I realized one of the video files that I imported into Rise had a title that was too long. Once I reduced the characters in the title length of the media file, I exported the course again, and it imported correctly into the LMS.
I hope this helps!
Thanks, Wendy! Good tip - so I appreciate you sharing.
I am getting this error as well. But, my critical error does give an explanation. It says:
Multi standards (AICC/ SCORM/ xAPI) are not allowed in one file. Please create a separate file per each (AICC or SCORM or xAPI) and try again.
File: hosting-servers-scorm12-j0obpm8l.zipI have not been able to find a fix for this yet. Anyone else?
I am having the same problem , have SCORM courses before containing Storyline in rise and has worked fin inside our LMS but for some strange reason this has began to fail.
Hi Jessica and Michael,
I’m sorry that you’re having some trouble here.
To figure out where the issue stems from, I recommend uploading your course to SCORM Cloud to see if you experience the same behavior. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Articulate team, Is their any solve for the issue mentioned above. I am facing the same issue as well.
Hi there, Anu and all. We found that Cornerstone has changed some of their uploading protocols. Rise 360 courses that contain Storyline blocks are seeing errors when uploading their SCORM output to Cornerstone:
Multi standards (AICC/ SCORM/ xAPI) are not allowed in one file. Please create a separate file per each (AICC or SCORM or xAPI) and try again.
Check out this solution here. In the meantime, I'll tag this discussion so we can update you with any changes on the Articulate 360 side that will help!
