Forum Discussion
Storyline Embedded in Rise Publish to SCORM Error Publishing in Cornerstone
I have a Rise course that includes a brief interactive Storyline simulation with some minor branching.
I was able to export the Rise Page to Scorm 1.2 successfully.
Then, using Cornerstone's course publisher, I get the error "Error in Upload" with no additional feedback.
Has anyone gotten a Rise Page with Storyline to work successfully as a SCORM file in Cornerstone?
24 Replies
So... New info to add to this thread.
I ran into this issue in a major way this week. Now, after a LOT of trial and error, I solved my case. I had the critical error: "the file ___ already exists" when uploading to Cornerstone LMS. (Interestingly enough, SCORM Cloud test engine could handle the file perfectly).
I had a branching course in RISE, and had slightly different information in each branch, for different audiences. However, there was one embedded Storyline block that BOTH paths used. Apparently both of them tried adding the same files to the same folders, and confused Cornerstone's uploader. I finally figured this out, and solved the issue by re-converging the paths a bit sooner, placing the SL block in only one place.Hi Daniel,
Great detective work! I'm happy to hear you were able to find the culprit.
What publishing format did you use when you published the Rise 360 course for LMS: SCORM, AICC, or xAPI?
Also, are you using the latest update of Storyline 360?
Thanks. Because the problem only occurred on LMS upload, I couldn't just preview the course to find the solution. Had to re-scorm and re-upload every time I thought I had a solution. Was lots of (sarcastic) fun.
Looks like I'm still on the late May version of Storyline (3.40.22208.0). I'll run another update, but I don't think that was the problem. RISE and Storyline functioned as they should. SCORM Cloud understood the course perfectly.
Published with SCORM 2004 3rd Edition.Thanks for all that hard work, Daniel, and most of all, for sharing. Are you seeing more than one copy of the Storyline interaction in your Rise 360 output? Or did you package 2 Rise 360 courses as a multi-SCO item in your LMS?
Thanks!
One RISE course and one SCORM file, but within the zip structure there were 31 individual files that were duplicates. I tried unpackaging the zip file and removing one of each of the duplicates, then re-zipping, but then I got a different error. Instead of saying "...already exists" it would say "cannot find..."
Ok, thanks for that detail. We are exploring whether it's possible to handle a Storyline block that's used more than once differently in the output. We'll post any updates here!
Did you have same Storyline block twice in your RISE course?
Hi there, Tom! Are you having some trouble with Storyline blocks in your Rise courses? If so, let us know what's going on, and we'll try and lend a hand!
Thanks for the offer Alyssia. I have logged this already with Articulate.
The issue for me was that I had the Storyline course twice as part of my RISE course.
The problem is you can't include the same Storyline interaction twice in the same course! This is because when you a publish Rise with Storyline, there is a folder created for each Storyline interactions added to the SCORM assets folder. Within this folder, I ended up with two analytics-frame.html (among other duplicates).
Having the duplicate files with the same name and extension may cause an issue when the folder is unzipped on an LMS.
Articulate has logged the issue as: "possible software bug."
Hi there, Tom. We wanted to share here that this issue has been fixed:
Duplicate Storyline 360 files were included in the exported package when duplicate Storyline 360 blocks were included in a course.
Please republish your Rise 360 courses to take advantage of the cleaner file structure!
Hi Tom, thanks for letting us know you've opened a support case for this. We'll let you know once we have updates on this issue!
Hello,
Experiencing a similar issue. I created a short game to test xapi tracking in Cornerstone. Using Cloud was successful. I made updates/ changes to the game and tried to reupload the game that was saved as a new file and upload to cornerstone is failing (same tracking ID). How can I fix this without starting from 0? I thought that doing Save As on the updated game would make it separate.
Hey everybody. I'm excited to let you know that we just released update 29 for Storyline 360! Here are all the details.
One of the fixes addresses an issue where a Tin Can file was showing up in Rise 360 courses that included a Storyline block, causing errors when uploading SCORM packages to your LMS.
Here’s how you can update Storyline 360. After updating, please republish your Storyline project to Review 360 as HTML5-only, and reinsert your Storyline block in Rise 360. Let me know how you make out!