Forum Discussion
Storyline Error Message: You are offline. Please connect to the internet and try again.
As I work in storyline, it occasionally slows down. After a few minutes, it shows the attached error message. I try again, and it works perfectly.
I am attached to the internet.
Is there anyth...
Hi Joshua, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are experiencing trying to open the Articulate 360 desktop application.
Did you try what Ren suggested above? If not, please review your network endpoints and ports. That messaging typically indicates you're unable to connect to one of our services, and Articulate 360 assumes you're offline.
If you're still running into trouble after going through those steps, please connect with our Support Team!