Forum Discussion
Storyline Error While Trying to Publish
Hello, I keep getting this error when I either try to publish a course or upload it on Review 360, does anyone know how to solve this? :)
2 Replies
- RonPricePartner
There could be a variety of reasons. Is it only happening to one course or any course? Are you working from your C: drive?
Your best course of action may be to submit a case to Articulate where the team can look under the hood to check out your files. You can do that here: https://articulate.com/support/contact/case
- KellyAunerStaff
Hi Cla123,
Thanks for reaching out!
We had a few users experiencing a similar issue recently, and we've since fixed that issue. As RonPrice suggested, you'll want to ensure you're working locally. Additionally, here are some possible solutions for when you're getting an error publishing to Review 360.
If those don't do the trick, we'd certainly like to take a closer look at your file and you can share that with our team in a support case. We'll delete everything from our systems once troubleshooting is complete!