Forum Discussion
Storyline Interaction does not work on smartphones?
I am working on a course that uses storyline interactions that I included via Review. The interaction is quite simple, basically it is just a layer that is shown when the mouse hovers over an element...
I edited the interaction, so that the users have to click now to make the layer visible. It worked while previewing the interaction in Storyline - unfortunately it no longer worked after including the interaction in the Rise360 - Version of the course via Review..
Hello BCH-editor​,
Thanks for reaching out! I tested this on my end, and was able to successfully navigate through my sample Storyline Block in Rise 360.
- Is this happening with a specific mobile device, or do all of the mobile devices you've tried behave the same way?
- What browser are you using on your smartphone?
- You'll want to be sure you're using a supported mobile browser.
- Is this happening with any other courses you're working on, or just this one?
It would be helpful to take a closer look at your .story file, a copy of your Rise 360 course, and a screen recording of what you're experiencing. You can share these materials in this thread or privately in a support case.
Looking forward to hearing from you!
