Forum Discussion
SaraBean-da7305
2 years agoCommunity Member
Storyline: Invalid or Corrupt File
New issue today/yesterday with our team. With Storyline 360 files that have been working great for days or weeks, someone is working away in the file and/or tries to open the file and it all goes ba...
SumitSingh-599d
2 months agoCommunity Member
Can anybody help to retrieve my file
- LaurenConnelly2 months agoStaff
Hello SumitSingh-599d! We can help you retrieve your file! Can you share more about what you're experiencing with the file? Are you seeing an error message?
If you can provide the file, that would be helpful too. You can share it in this discussion or privately in a support case.
- SumitSingh-599d2 months agoCommunity Member
Hi Lauren, Hope you are doing well!
The error showing -
Please find the link for the source file as well -
https://drive.google.com/file/d/1MYxTBRYqxbynJ1N6VxT0w0a46bRq7Y2M/view?usp=drive_link
- SumitSingh-599d2 months agoCommunity Member
This is the final source file, which is now corrupted as it was ready for client delivery. Thanks for help.