Forum Discussion
SaraBean-da7305
3 years agoCommunity Member
Storyline: Invalid or Corrupt File
New issue today/yesterday with our team. With Storyline 360 files that have been working great for days or weeks, someone is working away in the file and/or tries to open the file and it all goes ba...
Jürgen_Schoene_
2 years agoCommunity Member
sorry your .story file (= .zip file) is corrupt
the most important inner file "story.xml" is complete gone
so it's not possible to repare the file
perhaps you can find in "%appdata%\Articulate\Storyline" a copy of your .story file
articulate: you should fix this 10 year old "corrupt on save"-bug
iceriklisans
12 months agoCommunity Member
Hello, can you help me with my file please?
- KellyAuner12 months agoStaff
Hi iceriklisans,
I'm happy to help how I can!
When I attempt to open your file, I receive an error message that the file is corrupt. Please confirm that you're saving your course to your local hard drive (typically your C: drive). Have you checked your temp folder for a working version on the course? Here's how:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop
- Change the file extension of the copy on your desktop from *.tmp to *.story
- Double-click the file to open it in Storyline
I hope this helps!
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