Forum Discussion
Storyline keeps changing my slide order
Unfortunately, I would have to create a screen capture video, but I am not allowed to because of corporate policy. The video would be needed for you to actually see that the program is orphaning and / or changing slides. This happens both within a scene I am working on, and across scenes as well, even in completely different branches of the project. This is not a specific slide causing the problem. But it happened again today. I was working on triggers in scene 5 and things got changed in scene 4. You can see a slight flash of the screen when it happens, but until you go over to the other branches / scenes and dig into them, you have no idea what happened.
Hi Angela,
Thanks for providing us with a detailed description of the behavior you're experiencing.
If you're already working locally when making changes to your project file, try doing a repair of your Storyline 360 installation to see if this helps. Doing the repair will help ensure that you are working using a healthy installation of the application.
If the issue persists, open a case with our support team here to get in touch with our support team. They are equipped to troubleshoot issues that contain proprietary information, and will be in a better position to investigate the matter with you.
Hi Joe this seems to be happening more, I have a branching slide with a 3 part menu jumping to 2 slides and back to the menu, on Saturday I had a nightmare where editing one slide in the scene would cause one of the other slides to change place. Also there is a really annoying feature in Storyly view now where editing a slide in story view causes a refresh and jumps back to the top of story view
Well, that's disappointing, but it's good to know it's not just me. And yes, this is all related to branching slides, especially if I have a menu slide that takes the learner to each topic in the learning. We do not place the topics in a linear structure as we want as much learner control as possible in these annual updates. For some of the learners, the course may be one they have taken in the past and they only want to see a few segments that have updates applicable to the upcoming year.
Hi, I was just wondering if it will be worth looking at your sates?
I just came upon a similar problem and discovered that I accidentally once copied a textblock with an active trigger to a state, and this caused the problem as Storyline was trying to adhere to both tirggers, the actual one and the one in the state.
I hope that makes sense?
Thank you for that suggestion, but the problem is not with the triggers. It's just that as I'm editing triggers in, say slide 4.8, I notice a flash in the scene panel and then I later find slide 7.6 is suddenly orphaned and no longer in sequence. In scene 7 it is suddenly hovering by itself in the corner. And I wasn't even working on scene 7. Also, if slide 7.6 has a sequence after it (7.7, 7.8, and 7.9 all part of the chain) the entire sequence may become orphaned. In some cases, it will not become orphaned, but it may be moved to a completely different position. I can find no cause and have made sure I am working locally, and Storyline is up to date. To reduce the chance of it happening, I no longer use "Next Slide" but designate the specific slide that should be next. So far that is working, but I need more testing to see if it is a permanent solution.
Angela Destro, M.Ed.
Instructional Designer
(O) 757-969-0885
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