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RichardGibbs-f2's avatar
RichardGibbs-f2
Community Member
4 months ago
Solved

Story view keeps changing size

Hi, please can someone explain why my Story View keeps changing size. This has only just started happening and is extremely annoying. It happens when I am connected to my monitor & when just using my laptop. I have not changed or added any new hardware etc... Is there a solution to stop this happening? Currently I have to close & reopen the project.

Thank you 

Richard.

  • Hello everyone,

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Slide thumbnails disappeared in Story View when the zoom level was set below 30%.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

3 Replies

  • We have noticed this too.  Currently, switching back and forth between Story View and Slide View will help reset the Story View.  Support is aware of this issue.  Feel free to submit a case, and then they can let you know when the issue is resolved. https://articulate.com/support/contact/case

  • Hi RichardGibbs-f2​!

    Great to see Ron has been helping you!

    As Ron shared, we have this behavior logged as a bug in Storyline 360. This bug is causing:

    • The Zoom Level to break, resulting in Slide thumbnails disappearing from Story View.

     

    I've linked this discussion to the bug report so we can notify you as soon as a fix is in place. In the meantime, as a workaround, we suggest switching between Story View and Slide View repeatedly to correct the Zoom Level.

    Thank you for your patience. I'm sorry if this has been slowing you down!

  • Hello everyone,

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Slide thumbnails disappeared in Story View when the zoom level was set below 30%.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.