Forum Discussion
Story view keeps changing size
Hi, please can someone explain why my Story View keeps changing size. This has only just started happening and is extremely annoying. It happens when I am connected to my monitor & when just using my laptop. I have not changed or added any new hardware etc... Is there a solution to stop this happening? Currently I have to close & reopen the project.
Thank you
Richard.
Hi RichardGibbs-f2!
Great to see Ron has been helping you!
As Ron shared, we have this behavior logged as a bug in Storyline 360. This bug is causing:
- The Zoom Level to break, resulting in Slide thumbnails disappearing from Story View.
I've linked this discussion to the bug report so we can notify you as soon as a fix is in place. In the meantime, as a workaround, we suggest switching between Story View and Slide View repeatedly to correct the Zoom Level.
Thank you for your patience. I'm sorry if this has been slowing you down!
2 Replies
We have noticed this too. Currently, switching back and forth between Story View and Slide View will help reset the Story View. Support is aware of this issue. Feel free to submit a case, and then they can let you know when the issue is resolved. https://articulate.com/support/contact/case
Hi RichardGibbs-f2!
Great to see Ron has been helping you!
As Ron shared, we have this behavior logged as a bug in Storyline 360. This bug is causing:
- The Zoom Level to break, resulting in Slide thumbnails disappearing from Story View.
I've linked this discussion to the bug report so we can notify you as soon as a fix is in place. In the meantime, as a workaround, we suggest switching between Story View and Slide View repeatedly to correct the Zoom Level.
Thank you for your patience. I'm sorry if this has been slowing you down!
