Forum Discussion
Storyline keeps changing my slide order
Hi Angela and Phil! ✨
Thanks so much for sharing what you're experiencing.
I have a few questions to better assist:
- Have you both tried a repair of Storyline 360?
- Does this happen if you try and recreate this in a brand new .story file?
Phil- Would it be possible for you to share your existing file as well as a screen recording with us in a support case? I'd like our team to take a closer look at the behavior you are experiencing.
Angela- I understand your need for privacy with the confidential information at your organization being used in your course. Our team would be happy to sign an NDA so that we could proceed with a support case.
Also, It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Looking forward to hearing from you both!
The answer to the questions is yes, and yes. I have uninstalled and reinstalled storyline, and the problem happens in multiple projects, whether editing an existing project from a year ago, or starting with a brand-new project. So far, my best solution is to not use jump to "Next Slide" but to actually designate the specific slide in non-linear projects.
All of our projects name the slides when using the built-in player PREV and BACK buttons; I have the same problem in my assessments with a link to every question. I thought it was me and my mouse, but now I see other people have the same problem. I will submit a case and hope this gets resolved soon!
