Forum Discussion
Storyline Lagging
Hi, KayleneWance! Thanks for the update, and thanks for sharing what you've tried already.
It's helpful to know that exporting the AI-generated images and moving the project into a new Storyline file reduced the lag, but since it's still not clear what specifically contributed to the behavior, we'd like to take a closer look.
Would you be willing to share your Storyline file with us privately through a support case? That will help our support team investigate whether the performance is related to the project itself, the AI-generated assets, or something else in the authoring environment.
Once we have your file, we'll work with you to better understand what's happening and keep you updated along the way.
I've experienced similar behaviour when projects become resource-intensive. One thing I'd check is whether it happens with a brand-new Storyline file containing just a few basic objects. If the lag disappears, it may point to something in the project rather than Storyline itself. Also, keeping an eye on CPU and memory usage while editing can sometimes reveal whether large assets or background processes are contributing to the slowdown. Hope you find the cause soon that kind of lag can really disrupt your workflow.