Storyline Lagging

Hi, KayleneWance! Thanks for the update, and thanks for sharing what you've tried already.

It's helpful to know that exporting the AI-generated images and moving the project into a new Storyline file reduced the lag, but since it's still not clear what specifically contributed to the behavior, we'd like to take a closer look.

Would you be willing to share your Storyline file with us privately through a support case? That will help our support team investigate whether the performance is related to the project itself, the AI-generated assets, or something else in the authoring environment.

Once we have your file, we'll work with you to better understand what's happening and keep you updated along the way.